HAVE QUESTIONS? CHECK OUT THIS SECTION BEFORE CONTACTING US
1).How do I become a member of C.W.D?
It is free to become a member of C.W.D. At the checkout screen, enter an account password and tick the checkbox to confirm you are 19+ years old and we will create an account for you on our site.
2).How is my order packed for shipping?
Your order is packed in a hard box and double vacuum sealed. It is discretely packaged and labelled with zero smell and no indication of the products inside to maintain your privacy.
3).Do you issue Refunds or Exchanges?
We will accept returns and exchanges for the reason in cases of default. If you are not satisfied with the cannabis products and have reason to suspect it is defective, please contact us and we will do our best to make sure you are happy with our products. For more reasons check our Return and Warranty
4).Can I order outside of USA??
Yes, We ship to many countries outside of USA.
5).What happens after payment?
Once the payment is sent, it may take up to 60 minutes for us to receive the payment during business hours. If payment is sent during non-business hours, we will accept your payment the following business day. When your payment has been received by us, we will notify you by email and send you a tracking number once the order has been shipped out.
6).What happens to my order if I don’t send payment?
Once the order is placed, the next step is to send your payment to us. We keep the order on hold until the payment is received. If there’s no payment after two days, then the order is cancelled.
7).Payment in for of cheques or Credit cards?
Sorry, We can only receive wire transfer payments via Bitcoin crypto currency,Western Union,MoneyGram,Walmart & RIA money transfer.
8).HOW LONG WILL IT TAKE TO GET MY ORDER?
All orders before noon are shipped same day. But if too late, shipment can be done the next business/working day. In General Almost all orders are shipped same day upon receipt of payment. Standard mail can take from 2-3 business days to reach you, depending on where you live. So your order should reach you within 3 business days .(Add another 1-2 days if you’re in a very remote area.) For more information Contact us or check our Shipping Guide